Peer Learning Activity – CNOS-FAP (Italy)

Andrea Lilli
01 July 2021

“Don The Peer Learning led by CNOS-FAP took place online on June 30 and July 1, 2021. The focus of the Peer Learning was on Job Services Offices (JSOs).


Day 1: Wednesday 30th June 2021
09.00 –  Presentation of Learning Agreement 
09.30 – JSO Guidelines: structure and purpose
10.00 – Feedback from questionnaire sent to the partners
10.30 – JSO Services: list of services and good practices
11.00 – Partners presentations: How job insertion activities are carried out in EU Salesian VET Centers
12.00 – Lunch
13.00 – Workshop: creation and validation of a common list of JSO services
14.30 – Conclusions
Day 2:  Thursday 1st July 2021
09.00 –  Presentation of tools and methodologies adopted by CNOS-FAP
10.30 – Feedback about tools and methodologies used by the partners
12.00 – Lunch
13.00 – Definition of a shared action plan regarding next steps in developing  JSO Guidelines for Salesian VET Centers in Europe

The CNOS-FAP, through its JSOs, offers the opportunity to those who attend their own training courses (initial or continuous) or to those who are looking for a new job to be involved in a work orientation pathway under the guidance of a qualified counsellor and expert in Employment Policies.  

The main activities can be summarised as follows:


– Information about the services provided by the local network for job search and training and how to access them. 

– Referral to the reception service and/or taking charge for signing the Service Agreement. 

– Provision of tools for self-consultation of job offers.

  1. RECEPTION AND TAKING CHARGE OF THE BENEFICIARY (Guaranteeing the user the possibility of updating his or her personal and professional record and of being taken on by means of an individual interview to sign the Service Agreement.)
  • Presentation of the aims and operating methods of the caretaking service. 
  • Reading and detection of the professional and service needs expressed by the user. 
  • Writing or updating of the worker’s personal and professional file. 
  • Insertion of data on the job demand/supply matching tool. 
  • Signing of the Service Agreement in which the mutual commitments are defined.

To support the user in the construction and definition of a personalised pathway useful to actively promote their integration or reintegration into the world of work or to improve their position in the labour market:

  • Orientation interviews: first recognition of the user’s training experiences, skills, knowledge, potential and aptitudes; first analysis of the user’s professional history. 
  • Assessment of the user’s training and professional needs. 
  • Definition of the Individual Action Plan (proposal of adhesion to measures commensurate with the expressed needs). 
  • Support in the drafting of the curriculum vitae.

To support the user in need of support services to identify the professional objective, in order to define the personalised pathway useful to actively promote insertion or reintegration or to improve the position in the market:

  • Specialised guidance interviews. 
  • Skills assessment activities and individual pathway structured in several meetings to: listen to and understand the personal, scholastic, training and professional history of the individual. 
  • Analysis of skills and professional aspirations: reconstruction of the skills, potential and aptitudes of the worker, drafting of a professional project. 
  • Identification of support interventions for labour insertion consistent with the identified needs and orientation towards specialised services and training. 
  • Updating of the Individual Action Plan on the basis of the results of the skills assessment and of the specialised guidance interview.

Structured Job Insertion service aimed at selecting the best matches between young talents and companies looking for staff.

The service is structured as follows:

  1. PLANNING WORK BASED LEARNING PATHS: Supporting the user through training measures, apprenticeships, internships, etc.:
  • Accompaniment in the active search for training opportunities.
  • Assistance in adapting the training project and/or adjusting the starting skills
  • Promotion of work-based learning (dual training, apprenticeships, traineeships and internships).
  • Tutoring in internship and stage paths.
  1. ACCOMPANYING TO WORK: Supporting the user in the search of employment and in activities related to job placement or resulting from the need to improve employability:
  • Preparation for appropriate job interviews.
  • Accompaniment in the active search for job placement.
  • Support for self-promotion.
  • Advice on business activity creation and referral to relevant services.
  • Organisation of information days dedicated to the presentation of new business opportunities or the consolidation of soft skills
  1. JOB OFFER/DEMAND MATCHING: Supporting and facilitating the matching of job supply and demand, accompanying the worker towards employment, offering an effective response to both the job placement needs of users and the professional needs of companies:
  • Accompaniment in the phase of scouting and promotion of the user towards companies.
  • Identification of job opportunities.
  • Accompaniment in the pre-selection and selection phase.
  • Assistance to entrepreneurs in the application of regulations facilitating job placement.
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